jeld-wen is a manufacturer of doors and windows that are sold through home improvement stores such as menards, home depot, and professional building contractors. jeld-wen uses a customer relationship management system to track customer interactions. for example, jeld-wen recently completed a study of its professional contractors and identified three distinct segments of contractors based on their purchase habits. the company will share this information with different divisions within jeld-wen. which step of the customer relationship management system best characterizes jeld-wen's actions of sharing the information with different divisions within the firm?