At a high school, the cafeteria staff provides optional comment cards to students eating in the cafeteria. Students who wish to make a comment can obtain and fill out a comment card and return it to a drop box in the front office. At the end of the semester, the staff analyzes the responses and finds that 72% of the students who filled out a comment card recommend major changes to the food selection. What conclusions can the cafeteria staff draw from these responses?.