Draft a brief (one page maximum, in memo format) informal performance appraisal and improvement plan for Bridgewater. Be sure to compliment her on the areas in which she excels, but don’t shy away from highlighting the areas in which she needs to improve: punctual response to customer messages; clear writing; and careful revision, production, and proofreading. Use what you’ve learned in this course so far to supply any additional advice about the importance of these skills.