What does Austin mean when he says, "I have had
two difficult tasks to perform here. One, to manage
the government and the other to manage the
settlers. Of these, the latter was by far the most
difficult. I do say that North Americans are some of
the most obstinate and difficult people to manage
that live on the face of the Earth. Judging by my
own experience, I fear the predominate trait in
North American character are ingratitude,
selfishness, and avarice."