assume that a company is pursuing a strategy based on customer intimacy. which if-then hypothesis statement is most aligned with this strategy rather than a product leadership or operational excellence strategy? multiple choice if the number of new products designed increases, then the sales from products less than three years old should increase. if the average tenure per employee increases, then defect-free units as a percentage of completed units should increase. if the number of process improvement suggestions per employee increases, then the non-value-added activity costs should decrease. if the number of collaborative customer-driven product innovations increases, then the gross margin percentage should increase.