Which of the following is FALSE about ISO 9000 International Quality Standards:
a) ISO 9000 standard encourages establishment of detailed documentation, work instructions, and record keeping
b) ISO 9000 focus on establishing quality standards in the organization
c) ISO 9000 focus is on the reduction of prevention and appraisal costs
d) ISO 9000 certification helps in doing business globally
Check Sheets is a TQM tool that is used to graphically present a process or system?
oTrue
oFalse