Paperclips, an office supply store, has increased profits by selling mone items than paper and ink cartridges. As a busy supply store they are managing the customer's supplies, checking ventones and replacing sed materials in the customer's office Paperclips has a systems approach which considers O the entire supply chain to find the best low-cost sources for high-quality materials Oan untapped profit center based on the inventory management O the whole production process which includes the customers Walmart is the master of supply chain management, finding the best sources for high-quality materials and supplies at the lowest cost. Walmart excels at O financial management O operations management O systems management Scientific management principles O explained how to run a service-based company well O focused on management responsibilities to bring about control and unity favored a division of labor so that workers became more efficient Management is much harder than Taylor, Mayo, or Foßett would have us believe. Instead of one correct way to manage the best solution depends on the situation, and management must fous primarily on O experimenting to more to find the worst approach O maintaining executive morale O looking for key contingencies One approach to organization is putting activities that are similar under one person. O Fayol O Taylor O Weber called this "unity of direction."