The nurse is administering medications to a 4-year-old patient. After the nurse explains which medications are being given, the mother states, "I don't remember my child having that medication before."
Which action should the nurse take next?
a. Ask the patient's reason for refusal.
b. Explain that she must take the medication.
c. Take the medication away and chart the patient's refusal.
d. Tell the patient that her physician knows what is best for her