What are three features which characterize American bureaucracy: (Choose three answers.)
Select one or more:
A. It has partiality where employees are treated based on patronage and clients are served
sometimes with discrimination.
B. It includes superb measurement of productivity for success where work and action is
evaluated based on rules and clear, outlined expectations.
C. It includes a chain of command in which authority flows from top to bottom, the
characteristic of a hierarchy.
D. It includes a strict division of labor wherein work is apportioned among specialized
workers to increase productivity.