A patient requests tests results from the MLA. Which of the following statements represents the appropriate course of action to be taken by the MLA?
1) The MLA should give the patient the results, it is the patient's right
2) The MLA can call the patient at home
3) The MLA tells the patient it is not his/her job
4) The MLA refers the request to the supervisor
5) The MLA tells the patient the results were lost, call back