Henry is a new claims representative with Able Insurers. Which one of the following will Henry find is true as he gains more experience with his company's claims handling process?

A. Henry sits in the cubicle next to another claims representative, Marty, who assigns claims to Henry.
B. Henry will determine the type of loss - such as property damage or liability - for each claim he handles.
C. Henry learns that all claims, no matter the circumstances or parties involved, could involve subrogation.
D. Henry learns that policy denials do not need to be routinely reflected or included in the claims file.