When a Customer comes in looking for a certain item and you can't find it, they become upset. They say they need it today and don't have time to drive
around looking for it.
MOST
0
What would you be most and least likely to do?
PICK ONE OF EACH
Ask your Store Manager's permission to personally pick the product up from another store.
LEAST
0
Offer to get your Store Manager to handle the Customer's complaint.
Provide the contact information of another store location that may have the item.
Work to figure out what the Customer needs the item for, and suggest an in-stock alternative.