Which of the following goals satisfies the SMART criteria?
a. We will improve our customer-service ratings.
b. In the next quarter, our New Orleans sales office will increase sales by 5.25% as measured by our CRM software and end-of-year accounting procedures.
c. Our florist shop will sell $100,000 of flowers next month.
d. Within the next 6 months, I will grow my sole proprietorship into a corporation as large as Apple.
e. Next year, our retail store will grow 5%.
f. This company will greatly improve its performance next year.