Respuesta :

Positive: messages, communication straight forward, requests.

negative: messages, delivering refusals and bad news.

The correct answer to this open question is the following.

The three channels through which typical positive and neutral messages travel in the digital era are the following. Emails are one of the most useful ways to transmit messages un the corporate world. Is useful, practical and accepted as a formal mean of communication in the digital era. Another channel would be Multimedia Messaging Service or MMS, used to send content through mobile devices. Very useful in Marketing communications. Then, we have the text-based digital messages, a modern form of Short Message Service or SMS. Very useful for short, specific messages and keep people in close communication. And finally, we have viral messages, viral notifications or viral ads, used by companies to promote their products and services and reach massive markets.