Thirty-year-old Alayna is painfully shy and so sensitive to rejection that she rarely talks to people other than her coworkers and her family members. Occasionally, a man asks her out, but she tend to refuse. She spends a good deal of time reading and writing in her diary about her loneliness and other feelings. According to Erikson's theory, Alayna is facing the psychosocial conflict of _____ and is likely to develop _____.