Answer:
Acknowledge that she is experiencing a fear of social rejection
Explanation:
Fear of social rejection predominantly caused by underlying low-self esteem that exist within individual's mind. (in some cases, these individuals do not even realize that they have one).
This often lead to the situation where these individuals developed a fear of social rejection because they inherently feel that they are 'not good enough' to be associated with other person in their social groups. This condition is very similar with what Kirana is experiencing.
To improve her emotional intelligence, the very first step is to acknowledge that she has developed the fear of social rejection and make a conscious effort to fix it. This can be done with either finding professionals help or by reading materials about self-help from trusted authors.