Answer:
1- Active listening
2-Non verbal comunication
3- Emotional Inteligence
4- Cohesion and clarity
Explanation:
1- Active listening: Pay attention to what the other person is saying, ask questions and clarify points, and rephrase what they have said so that you know you have understood correctly.
2- Non verbal comunication: Is the information we give with our body language, gestures, tone of voice.
3- Emotional Inteligence: is the ability to understand and manage your emotions so as to communicate effectively, avoid stress, overcome challenges and empathise with others. There are four main strands to emotional intelligence: self awareness, self management, social awareness and relationship management.
4- Cohesion and clarity: Clarity = clear and easy to understand
Cohesion = sticking together.
