Rick’s manager, Susan, called him into her office one afternoon to discuss his annual evaluation. As soon as Rick sat down, Susan said, "Rick, your performance is unacceptable and I’m going to have to let you go." After a moment of silence, Susan grinned and winked at Rick, and he knew she was joking. Susan used nonverbal communication to Group of answer choices-reinforce the interpersonal nature of her message
-meta-communicate that she was teasing
-convey emotional meaning
-make her statement more impacting

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Abradeloj Abradeloj · Answer 1 · 2019-10-25T20:33:11+02:00

Answer: The correct answer is - Meta-communicate that she was teasing.

Explanation: Meta-communication is a type of communication that indicates how certain information should be interpreted.

A message followed by certain meta-communication can indicate differences in the real information that said the message is conveying.

Meta-communication includes nonverbal communication, changes in entonation, gestures, etc.

For instance, The following conversation between Laura and Claudia is an example of Meta-communication:

"Claudia: Hi Laura, how are you?

-Laura: Great sweetheart.

Claudia: I'm glad, could you do me a favor?

-Laura: Sure, go ahead.

Claudia: Can you please honestly tell me how do I look with this dress"

Laura answers: Honestly, I think I want to vomit. But then immediately proceeds to stick her tongue out and open her eyes.

The nonverbal communication at the end lets Claudia understand that Laura's message was a joke.