When most Americans walk into a fast food restaurant chain, they know they should walk up to the counter to order, pay, and pick up their food, rather than sit down and wait to be served. This knowledge of how to act in such a situation is called controlled thinking. a stereotype. a counterfactual thought. a schema.

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Answer:

This knowledge of how to act in such a situation is called a schema.

Explanation:

This knowledge of how to act in such a situation is called a schema. A schema is a pattern of thought that helps organize knowledge and helps optimizing future actions. Schemas help a person understand the world. In this case, when an American people go into a fast food restaurant they know what to do because they have organized all those actions into a schema that they can unconsciously repeat whenever they go to that kind of restaurant again. They don’t need to actually think about it, it comes naturally because that schema is already internalized.