Answer:
E) matrix departmentalization
Explanation:
Matrix departmentalization is an organizational structure that combines functional and task force departmentalization in order to improve economies of scale and/or customer service.
Commerce Insurance Services is divided functionally in five divisions, and each division is also divided along product lines (tasks). Â
Answer: Matrix departmentalization.
Explanation:
Matrix departmentalization occurs when the taskforce and functional departmentalization are combined in other to improve different processes, so that a single activity could lead to an improvement in cost advantage and better service delivery to customers. It was introduced in the early 1960s as a response to the effect of growth problem and size of enterprise that requires technical skills and more flexibility.
Advantage of matrix departmentalization.
• It is aimed at final result.
• It spots product profit responsibility.
Disadvantages.
• Cause delay in decision making.
• Could lead to disunity or cause problem making unanimous decision.
• Could lead to conflict between various authorities within the organization.
