The planning/control cycle has two control steps: (1) control the direction by comparing results with the plan and (2) control the direction by taking corrective action in two ways—namely by _____.
a. correcting deviations in the plan being carried out or improving future plansb. receiving feedback, and, if needed, making new plansc. increasing organization synergy and diversityd. improving future plans, and, if needed, cutting costse. researching ways to plan better and increasing profits