Answer: Focus should be on experience and intuition
Explanation: Non programmed decisions are decisions that do not occur frequently in an organisations. Standard rules cannot be used in making a non programmed decision. It is addressed using a systematic approach which includes ones level of experience and intuition.
Technics used in making a non programmed decision include:
1. The need to make a decision is ascertained
2. create multiple alternative
3. Analyse the above alternatives
4. Pick the best alternative
5. Implement the selected alternative
6. Evaluate how effective the chosen alternative is
