michaelbernbenn1800 michaelbernbenn1800

22-02-2020
Business

contestada

Employees of the WiseRumbles Library maintain a great relationship with their customers. They recommend new books and magazines to customers based on customers' tastes and preferences and the books previously borrowed by them. They keep track of customers' birthdays and anniversaries in order to send birthday cards and gift vouchers. This shows that employees at WiseRumbles Library are displaying _____.

Respuesta :

monica789412 monica789412

27-02-2020

Employees at WiseRumbles Library are displaying Empathy towards the customers

Explanation:

Cognitive Empathy is being displayed by the employees at WiseRumbles. Empathy is defined as the ability to understand and feel /see through the other person's perspective .Having a idea about the other persons expectations.

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