contestada

Which of the following relates to the supervisory practice of actively listening and responding to employees' complaints, grievances and problems; all of which represent a way for employees to express matters of concern to their superiors?

a. Coaching
b. Counseling
c. Training
d. Planning

Respuesta :

Answer: B- Counselling

Explanation: Counselling involves a relationship between two or more people where the client's issues are the focus of attention and not the counselor. The client expresses his concerns to the counselor, while the counselor actively listens to every detail and then responds adequately.

Otras preguntas