Unlike goods, services:
a. are produced in a centralized location and consumed in decentralized locations.
b. are stored, warehoused, and inventoried.
c. are tangible performances.
d. are more heterogeneous and less standardized and uniform.
(D) are more heterogeneous and less standardized and uniform
Explanation:
Since services have greater heterogeneity, there is some variability of inputs and output in services, so they tend to be less standardized and uniform than goods.
