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In a determinant gap map, _____.A. A manager uses customer attribute ratings to get the data. B. The scoring may seem arbitrary. C. A CEO uses data from employees. D. The accuracy of the scoring method is not subject to managerial error.

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Answer: B. the scoring may seem arbitrary

Explanation: The determinant gap map is produced from managerial input/judgment on products.

In determinant gap map, the scoring may seem arbitrary.

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