Answer:
Third step in control function is to take corrective action
Explanation:
Control function is one the important managerial functions where the manager compares actual performance with that of estimated by the management. In case of any deviation, the manager prepares the corrective course of action and communicates the same to the upper management.
The upper management keeps this feedback in mind while formulating goals and objectives in future. Here, Oliver compares actual performance based on number of defective parts set and takes corrective action if actual number of defective parts is more than estimated.