Answer: Standardization
Explanation:
Standardization is defined as the case in which certain guidelines and principles are made for particular field for their measurement and compatibility testing as standard.This process is implemented on every approach for that field.
Issue in standardization is that it does not include flexibility reduction to work as per the expectation of other exceptional approaches and factor.
According to the question,Mr.J's case is of standardization issue because job test has particular standard that cannot be changed for anyone.Thus, the differing score and comparison with others students regarding English language is non-flexible as per standard even though Mr.J's condition is exception case as he is an recent immigrant in the United states.