Today, almost every sales rep can immediately check the company's inventory and production schedule electronically. This allows sales reps to sell what is available and make promises to customers that they can keep. This technology has improved service delivery through ________.A. access to a wide variety of services.
B. greater control by customers over service delivery.
C. increased zone of tolerance.
D. greater ability to obtain information.
E. saving customers time.

Respuesta :

Answer:

D. greater ability to obtain information.

Explanation:

The ability to access needed information has been on the increase in the world of business. The internet is an example that has been at the forefront of the information revolution.

Every information needed to make an informed decision is available on the internet.

In th is instance the sales representatives use information on inventory and production schedules to sell what is available and make promises to customers that they can keep.