Answer:
Halo, Frame-of-reference
Explanation:
Adriaan and Arie got off on the wrong foot. Arie messed up his first project for Adriaan, and now Adriaan gives him low performance ratings in every category of performance. This is an example of a error Halo, Frame-of-reference training will help the manager to evaluate performance more accurately.
Halo error: It is an effect of mistake done in the past, which is been carried as performance evaluation criteria. It is an impression of one mistake has overshadowed other performance, however, the rating is given for overall performance.
Frame of reference: It is a perspective of reference that individual has for any particular object due to certain beliefs, cultures, etc.
In the given case, Arie messed up his first project for Adriaan, and now Adriaan gives him low performance ratings in every category of performance, which is a clear error of Halo and frame of reference.
