Answer:
The answer is "adopted".
Explanation:
From the statement above, the correct full statement should be with a verb in past tense as the phrase "should be" prefixes it. Thus, this can be rewritten as  "You set up a meeting with Storm, the warehouse manager at Arctic Winds to discuss the goods receiving process. There may be ambiguity in her description because no one knows what the proper procedure should be_______adopted_____".
Answer:
The answer is FOLLOWED.
Explanation:
Actually, PROCEDURES are meant to be FOLLOWED if proper results are to be obtained.
So, in the context FOLLOWED fits into the sentence.
Therefore, it can be written as:
You set up a meeting with Storm, the warehouse manager at Arctic Winds to discuss the goods receiving process. There may be ambiguity in her description because no one knows what the proper procedure should be_____FOLLOWED_______.
