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Match each situation with the most appropriate process-based motivation theory that you would apply to it as a manager.

a. You want to better motivate your workers .You start by identifying things that are causing dissatisfaction among your employees and fixing them.
b. You decide to start offering a greater variety of performance-based rewards (including money, days off, trips, and TVs) for employees to choose from to make sure that the rewards they are striving for are valuable to them.
c. The company is offering a trip to Bora Bora to the highest performing customer service representative. Although Ben would love to win the trip he isn't motivated to put in his best effort because he doesn't think that he can outperform his colleagues.
d. When Mia realized that Jason was getting paid more than her despite her greater qualifications for the job, she started claiming inappropriate travel reimbursements from the company to increase her monetary rewards.

1. Equity theory
2. Expectancy theory
3. The two-factor theory
4. The Porter-Lawler model

Respuesta :

Answer:

  • D (Mia realized that Jason was being overpaid) relates to Equity Theory.
  • B (Offering range of rewards) relates to Expectancy Theory.
  • A (Identifying causes of dissatisfaction) relates to Two Factor Theory.
  • C (Offering trips) relates to The Porter-Lawler Model.

Explanation:

Equity Theory: Equity theory says that employees are motivated by the amount of fair treatment they are getting in the company.

For example: A employee would be satisfied, if he is paid equal to the other employee, but will be dissatisfied if the other is overpaid despite the fact that both have the same position and qualification.

Expectancy Theory: It suggests that employees are motivated by the value of the rewards, the more the value will the more they will be motivated to work.

For example: Employee knows the worth of their own effort, and the reward they will get against those efforts should be worth it.

Two Factor Theory: Suggested by Hezberg, there are factors of satisfaction and dissatisfaction, he categorized them as, Hygiene factors and Motivation factors. So, it's necessary to identify them and fix them.

The porter - Lawler Model: It suggests that the motivation is caused by rewards.

For example: Company is offering high rewards which will increase the motivation of the employees.

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