After enrolling in the MBA program at Macatawa State University, Sheri began having second thoughts. Although MSU seemed to be a good choice based on location, reputation, and price, Sheri was not convinced she had made the right choice. Sheri is suffering from: Select one: a. dissatisfaction. b. cognitive dissonance. c. choice insufficiency. d. poor product quality. e. too many opportunity costs.

Respuesta :

Answer:

B. Cognitive Dissonance

Explanation:

Cognitive Dissonance refers to a psychological state wherein an individuals thoughts are inconsistent and conflicting. Such a feeling leads to uneasiness, anxiousness and mental discomfort.

For instance, a smoker after smoking considering the possibility of his getting diagnosed with cancer.

Such a state of mind makes it hard to arrive at a decision since thoughts are not in accord or harmony and the individual is always considering and reconsidering his/her decisions.

In the given case, Sheri after having already enrolled is reconsidering her decision despite knowing she cannot rewind and change her already opted option. This behavior indicates a state of cognitive dissonance.

The scenario cited above shows that Sheri is suffering from: b. cognitive dissonance.

Cognitive dissonance is a psychological concept which describes a mental state of discomfort of an individual who is confronted with conflicting ideas, values, beliefs or perceptions.

An individual suffering from cognitive dissonance will have tough time coming to terms with the choices they make as a result of contradictory information they are exposed to.

  • Thus, the scenario cited above shows that Sheri is suffering from: b. cognitive dissonance.

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