Juan, a network user, sends an email to you, the IT admin of the network, stating that his account is locked because he has lost his password. Select all appropriate steps in helping Juan resolve his situation. Check all that apply.

A. We need to check the "User must change password at next logon" box so a new password can be created at the next logon.B. Issue a temporary password.C. Ask Juan questions to help him remember his password.D. Make sure the password reset is authorized by verifying that Juan is who he says he is.

Already when we authorize an individual to set up a new credential or provide a provisional code or password, we must make ensure that the person is checked. We could allow a verification code after confirming the consumer.

Verification remains crucial because an imposter may try to compromise to provide a temporary credential or switch his password by posing as a further person.
So, Juan fixes his problem by making sure whether resetting the password has always been allowed by checking that Juan is the one that he claims he is.