Match the following definitions with the correct term.

Reflective listening
Empathizing
Encouraging
Clarifying
Active listening

____ is rephrasing or summarizing what you heard in order to make sure you understand what they intended.


____ is feeling what the other person feels.


____ is giving signals that you are involved and interested in the conversation such as nodding your head and maintaining eye contact.


____ is asking the other person questions so you more fully understand what is being said.


____ is paying attention to what someone is saying and feeling.