Answer:
2/3, Since Cpk is less than 1, the process needs improvement.
Step-by-step explanation:
Process capabiltiy is measured by Cpk value which is calculated as below
Cpk= min((USL-mean)/3σ, (mean-LSL)/3σ)
= min((65-61)/6, (61-55)/6)
= min(2/3, 1)
Cpk= 2/3
Process needs improvement