Case Study
Sally was told that she had to
visit a client to discuss a
function that was not possible
over the telephone or using
communication software such
as Skype. As the client was in
the country she would be
provided with accommodation,
a business car and a mobile
phone to use while she was
away.
As there was a shortage of
telephones, she would borrow
the sales manager's phone as
he was having an operation
and was not allowed access to
a phone. She was given the
items without any training,
instruction, or opportunity to
test the equipment. She
discovered later that the
batteries were dead and as she
did not have a charger for the
phone so she had to buy a new
set of batteries using her own
money. On the second day,
while waiting for her client,
Sally played with the phone
looking for games. What she
discovered were photographs
of men and women in pictures
that were clearly not of a
business nature. She was very
shocked and decided to sue
the business for sexual
harassment
Task: Write a one-page report
to your manager detailing
what procedures you would
recommend introducing as a
result of the above situation.