Your friend is using Internet Explorer to send and receive email using her Hotmail account. She received a Word document attached to an email message from a business associate. She double-clicked the Word attachment and spent a couple of hours editing it, saving the document as she worked. Then she closed the document. But where’s the document now? When she later needed it, she searched her email account online and the Documents folder on her hard drive, but she could not find the document. She called you in a panic asking you to help her find her lost document.

Assuming that your friend is using the Microsoft Windows 10 operating system, then this document would have gotten saved in the Temporary Internet Files folder within the operating system. This folder can be located within the following address in the operating system

C:\Users\[username]\AppData\Local\Microsoft\Windows\INetCache

Navigating to this address would help you find the folder and inside that should be the Microsoft Word document that you have used in your Internet Explorer Browser. This folder is where all browser files get saved when they are not explicitly downloaded to a specific folder but are still used within the browser.