Respuesta :

Answer:

Process Management.

Explanation:

The Baldrige performance excellence criteria are models for organizations to help improve their holistic performance. The criteria are divided into seven categories:

  1. Leadership
  2. Strategic planning
  3. Customer focus
  4. Measurement, analysis, and knowledge management
  5. Workforce focus
  6. Process management
  7. Results

The criteria that look at analyzing the performance of an organization's competitors is Process Management.

The process management criteria analyzes the performance of organization's competitors.