Computer Troubleshooting:
My Text Disappeared!
Mary O'Dell
What to do if your text disappears! WHY? This happened as the result of a Microsoft Windows update. It happens after update automatically applies Microsoft Hotfix KB918118. You lose the ability to display text or text notes.
WHAT DO I DO NOW? Follow these instructions and it should then function with all the Windows updates installed.
Download & Install Autodesk Inventor Professional 11 Service Pack 1 http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=7298161&linkID=4183232
Download & Install Autodesk Inventor Professional 11 Service Pack 2 http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=8008737&linkID=4183232 *Before you continue, you must press control and F1. Download & Install the Autodesk Hotfix for Microsoft Hotfix KB918118 http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=9229921&linkID=4183232
WHAT IF THAT DOESN’T WORK? Contact technology services by telephone.
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