Each type of business message has been matched with the appropriate sentences as follows:
- Request for information: I'd like to know more about the advertised product.
- Claim: Please arrange to refund the amount paid for the lamp
- Adjustment: I'm pleased to send you a new tablet as a replacement.
- Goodwill message: I wish you the very best during your next business venture.
What is a Business Message?
A business message refers to the various forms of correspondence that take place during transactions.
A business message can be a claim, a goodwill message, an adjustment caused by a misunderstanding, or a request. Examples of each of these circumstances have been indicated above.
Learn more about business messages here:
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