Answer:
CI = ( 0,539 ; 0,599)
Step-by-step explanation:
The proportion pâ‚€ of person that hung up the phone in the first minute of waiting is:
pâ‚€ = 569/1000 Â Â Â Â pâ‚€ = 0,569 Â Â Â pâ‚€ Â = Â 56,9 %
Then qâ‚€ Â = 1 - 0,569 Â Â Â Â Â Â Â Â Â Â Â Â Â qâ‚€ Â = 0,431 Â Â Â qâ‚€ = 43,1 %
Sample size is  n = 1000
A 95 % CI  is:   α  = 5 %   α = 0,05    a/2 = 0,025
In z-table we look  z ( score ) for  0,025    z  = ± 1,96
Now CI for proportion is:
p₀ - z (α/2) * √ (p₀*q₀ )/n  < p < p₀ + z (α/2) * √ (p₀*q₀ )/n
we need to find out
z(α/2) * √ (p₀*q₀ )/n  =  1,96*√ ( 0,569*0,431)/1000 = 1,96 *0,01566 =0,03
Then
CI ( 95%) =  0,569 ± 0,03  =  ( 0,569 - 0,03 ;  0,569 + 0,03)
CI = ( 0,539 ; 0,599)