An associate has just spent 30 minutes showing a customer the features of a
handheld computer. The customer says, “I can get this for a lot less over the
Internet. Your prices are outrageous!" Which of these is the associate's most
professional response to the customer's remark? *
I would think the answer would be, “I’m sorry you aren’t happy with my product, maybe we could reason over prices that fit your needs.” But that’s what I think. You didn’t send multiple choose part :/
