Answer:
The order of the elements of a sales technique will influence the entire sales process and the building of a relationship with the customer.
Explanation:
A sales manager must design the elements that are essential for a sale to be effective, making the process more qualitative for the customer, building relationship and reliability, which builds customer loyalty and increases the value of a brand.
Therefore, every sales technique must have essential elements, which are: determination, understanding, empathy, problem solving and emotional leverage.
Starting with determination, which is essential in the constant monitoring and improvement of your sales technique, is the search for the qualification of the information made available to the customer in a sales process. Right after there is understanding, which is knowing how to listen to what the customer wants by asking the right questions and then devising the best argument for the customer to complete the purchase. A good salesperson is one who provides the customer with solutions to his problems, so his sales technique must be aligned with what the customer needs, using empathy to strengthen the relationship with the customer, and finally the emotional leverage, which is an essential element that must be used with caution, that is, the relationship with the customer must be trustworthy and transparent, the salesperson must know how to ask the right questions and know how to interpret his customer's desires and body language.
The improvement of sales must be constant, the focus must always be on the customer and his satisfaction.
