Lauren owns a spa and is contemplating whether to eliminate facials from her menu of services. To decide, she asked a few customers their opinion. But these particular customers never had a facial before, so they told Lauren to eliminate this service. And she did. What general principle did Lauren fail to follow in trying to measure performance

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22-06-2021
Business

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Lauren owns a spa and is contemplating whether to eliminate facials from her menu of services. To decide, she asked a few customers their opinion. But these particular customers never had a facial before, so they told Lauren to eliminate this service. And she did. What general principle did Lauren fail to follow in trying to measure performance

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michell96 michell96 · Answer 1 · 2022-04-05T10:54:54+02:00

The general principle Lauren failed to follow when measuring performance is not cutting corners.

What is performance measuring?

This is an instrument to evaluate the performance or efficiency of a product or service in a company.

What is the not cutting corners principle about?

This principle implies evaluations should be done completely, rather than making it in the easiest way possible because this will cause a negative impact.

What did Lauren do wrong?

Lauren failed the not cutting corners principle because she did not ask most of her clients before making this important decision.

Learn more about performance in: https://brainly.com/question/17101546