The interaction between Southwest Airlines and Customer Advisory Council where they share opinions and ideas to shape the future of the airline is an example of
- Latitudinal tracking has to do with the interaction among a group of people where their views about something and how it changes over a period of time is recorded.
- From the given question, we are told that Southwest Airlines interacts with the Customer Advisory Council to find out how to make the services of the airline better.
- This interaction is an example of latitudinal tracking because they are exchanging information to find out how their ideas can help shape he future of their airline..
- Therefore, the correct answer is option C
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