Southwest Airlines has a longstanding Customer Advisory Council. These customers interact with
one another and share opinions and ideas with the goal of helping to shape the future of the airline.
This is an example of
O ethnography
O a longitudinal design
latitudinal tracking
a hierarchical format
O a cross-sectional design

Respuesta :

The interaction between Southwest Airlines and Customer Advisory Council where they share opinions and ideas to shape the future of the airline is an example of

  • latitudinal tracking

  • Latitudinal tracking has to do with the interaction among a group of people where their views about something and how it changes over a period of time is recorded.

  • From the given question, we are told that Southwest Airlines interacts with the Customer Advisory Council to find out how to make the services of the airline better.

  • This interaction is an example of latitudinal tracking because they are exchanging information to find out how their ideas can help shape he future of their airline..

  • Therefore, the correct answer is option C

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