Basheer is engaging in performance management.
As the manager, Basheer is monitoring and evaluating his employee's work to increase their efficiency. He must create the environment for his employees to bring out their best abilities in performing tasks that satisfy customers with the highest quality.
Performance management is a management tool that enables monitoring and evaluation of the tasks carried out by workers so that efficiency can be increased and management's goals achieved.
Thus, Basheer is engaged in performance management when he observes and times each task by his workers to improve performance efficiency.
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