To write a formal letter it is necessary to take the following aspects into account, to whom it is addressed, the date, the reason, and thanks.
An ink cartridge is a replaceable assembly of a printer that contains the ink and print head itself that projects the ink onto the paper during printing.
A suitable email to request the change of cartridges for ones that have not expired would be:
Monday 1st November, 2021
ABC Printer Company
Printer Cartridge Department.
I write this email to request you resend two cartridges for my printer because in recent days I made the purchase of them through the website and the cartridges that arrived at my house were expired according to the date indicated on their label.
I send the proof of purchase and my information so that the cartridges can be sent to me again.
William Simpson
6th Avenue, Park Tower Building
Apartment 615
Thanks.
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