Kelly, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Kelly reports to Ben, a production manager, who in turn reports to Dan, a general manager, who reports to McKenna, a vice president of operations. Recently, McKenna asked Dan to have a meeting with Kelly and Ben regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns.
► Kelly is a first-line manager
Reason for your answer:
► Ben and Dan are Middle managers
Reason for your answer:
► Mckenna is a Top manager
Reason for your answer:
► Kelly, Ben, Dan, and Mckenna are part of an organization that has a __________
B) Traditional pyramid structure
Reason for your answer:

This is because the first-line manager is generally considered the first level of management, and the role deals with working with actual employees on-site or production line.

Ben and Dan are Middle managers because they have a manager(s) below them that report to them, and they also have a manager(s) above them that they report to.

A Middle Manager works between senior management and lower-level management.

Kelly, Ben, Dan, and Mckenna are part of an organization with a traditional pyramid structure because their responsibilities follow the conventional level structures in an organization.

A typical traditional pyramid structure consists of CEO, Executive, Middle Managers, Low-Level Managers, and Employees.

Hence, in this case, it is concluded that this kind of organization runs a traditional pyramid structure in terms of functions and positions.

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