There are different aspect to departmentalization. This is an example of departmentalization on the basis of customer.
Customer departmentalization is simply known to be where the organization's activities are in place so as to respond to and link with some particular customers or customer base.
This is known to be a type of organizational form that places great emphasis on efficient serving for different customer types.
It is commonly regarded as Grouping activities that is often done using common customers or types of customers.
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